Choose jewellery using the details on each product page and keep it looking its best with gentle care.
Check the material before buying
Read the material, finish and dimensions listed for the specific item. Gold-coloured or silver-coloured jewellery is not necessarily solid gold or silver. Do not infer gemstone authenticity, a hallmark or certification from photographs. Ask us if a listing does not explain a detail you need.
Sensitive skin
Material tolerance varies. If you have an allergy, confirm the composition before ordering. Do not assume every piece is nickel-free, hypoallergenic or suitable for fresh piercings. Stop wearing an item if irritation occurs.
Daily care
- Remove jewellery before showering, swimming, strenuous exercise or applying perfume and lotion.
- Wipe gently with a dry, soft cloth. Avoid abrasive cleaners, solvents and unconfirmed cleaning methods.
- Store pieces separately in a dry pouch or box. Keep chains untangled and protect stones and clasps from pressure.
- Follow item-specific instructions where provided; plated finishes can wear with use.
Damage or care questions
If a clasp, setting or stone needs attention, stop using the piece and send a clear photo through Customer Support. Repairs or replacements require shop confirmation and are not automatically covered by a warranty. Check Shipping & Returns for purchase issues.