How can we help?

My account

Can I sign in with Google?

Use Continue with Google if it is enabled and displayed on the sign-in page. Otherwise sign in with your registered email or use password reset.

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Related questions

I forgot my password.

Choose Forgot password on the sign-in page and we will email you a reset link that works for one hour.

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How do reward points work?

You earn points on every delivered order and can use them at checkout for a discount. Points appear in My account → Rewards.

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How do I verify my email?

We email you a link and a 6-digit code when you sign up. Click the link or enter the code on the verification page. If it did not arrive, check spam or choose Resend.

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How do I change my address or phone number?

Go to My account to update your profile and saved addresses. For an order that is already placed, start a chat before it is dispatched.

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How do I stop or change emails and SMS?

Use account notification preferences for optional order updates and offers. Security verification and password-reset messages are handled separately. SMS and chat availability depend on enabled services.

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