How can we help?
Shopping & products
Stock, new drops, product details and reviewsAn item is out of stock. Will it come back?
Many pieces are restocked, but some drops are limited and sell out for good. Add the piece to your Wishlist to find it quickly, or ask us in chat whether a restock is planned.
How often do you add new designs?
We release new boutique drops every week. Follow us on Instagram and TikTok or subscribe to our newsletter to see them first.
Do the photos show the real product?
Yes – we photograph our own pieces. Colours can look slightly different on each screen, and the size is listed on the product page. Ask us in chat if you want a close-up or a video.
Can I see a piece in person before buying?
We are an online boutique, so most orders are delivered. If you are near our store in Chitwan, message us first and we will tell you whether the piece can be seen in person.
How do I save items for later?
Tap the heart on any product to add it to your Wishlist. Your wishlist is saved to your account, so it is there on every device.
Can I write a review?
Yes – after your order is delivered you can rate the piece and leave a review on its product page. Reviews help other customers choose, and we read every one.
I found a problem on a product page.
Use Report an issue with this item on the product page – for example a wrong price, a missing photo or a description that does not match. We check every report.
Is the price shown the final price?
Checkout shows the item subtotal, eligible discounts, delivery fee and any configured tax before submission. Use that total rather than assuming the listing price includes every charge.