How can we help?

Jewellery & care

Can I wear my jewellery in the shower?

We recommend taking it off before showering, swimming, exercising or sleeping. Water and soap make plating wear faster.

Was this helpful?

Related questions

Is your jewellery real gold or silver?

Read the specific item description for materials and plating. Colour does not establish solid gold, silver or gemstone purity. Ask for clarification before purchase when a material or certification detail is missing.

Was this helpful? Open as page
How do I keep plated jewellery shiny?
  • Put it on after perfume, lotion and hair spray.
  • Keep it away from water and sweat.
  • Wipe it with a soft dry cloth after wearing.
  • Store each piece separately in its pouch.
Was this helpful? Open as page
How do I find my bangle or ring size?

Measure the inside diameter of a bangle or ring that fits you well and compare it with the size chart on the product page. Not sure? Send us a photo next to a ruler in chat and we will help you choose.

Was this helpful? Open as page
Will plated jewellery turn black?

All plating wears slowly with time, especially with water, sweat and perfume. Following our care tips keeps it shiny much longer. Silver can darken naturally – a soft silver cloth brings the shine back.

Was this helpful? Open as page
Is your jewellery safe for sensitive skin?

Check the composition of the specific item before ordering. Do not assume every piece is nickel-free or hypoallergenic. If you have an allergy or a material is not listed, ask the shop before buying.

Was this helpful? Open as page